Frequently Asked Questions

The toxin used on some textiles can be detrimental to your health. However, all the chemicals involved in the process of making our sheets are non-toxic. Our sheets hold the STANDARD 100 by OEKO-TEX®. This label certifies that every component of our sheets, from the fabric to the thread and the accessories, has been rigorously tested for harmful substances.

The trees used are from certified renewable sources to make sure that there’s no environmental
impact. This process has won many awards for it’s sustainable practices.

Koalas are native to Australian soil. Our sheets are made using eucalyptus wood grown in Europe.

No, our sheets are allergy-free and reaction-free. There is no smell.

We know choosing the right sheets can sometimes feel overwhelming. That's why we are offering our first-time customers a 30-night risk-free trial. This trial will give you the option to return your purchase within 30 days of receipt and use of our products. During this time, you may use and wash our sheets as usual.

Please note:

• This offer only applies to first-time Oh Sheet customers.
• We do not accept returns on sale items or gift cards.
• Transactions of all sales/ discounted items will be final, unless damaged or
  faulty.
• To be eligible for a return, your items must be in the same condition as you
  received them, and in their original packaging (in a storage bag).
• We do not cover the return shipping costs.
• All return requests need to be accepted by Oh Sheet. This acceptance can only be represented in written form. 
• Items sent back to us without first requesting a return will not be accepted.

Fabrics spun from TENCEL^TM Lyocell using sustainable and certified eucalyptus trees from man-
made farm.

Our customers often tell us that our sheets feel buttery soft and smooth to the touch. It is cool to the touch because temperature regulating properties. The sheets are designed to warm up and cool down to suit your body’s temperature, creating the most ideal environment for the best sleep.

Our sheets are 300TC. However, thread counts is just a marketing term. Higher thread counts doesn’t equal higher quality. Fibre quality and fabric construction is way more important. Our sheets use only fibers from Lenzing which cultivated from the highest quality eucalyptus fibre in the world. On top of that, we also use satin weaves to make sure that our sheets have superior, silk-like softness and smoothness.

Our fibres are made in Austria, Europe and then ethically spun and sewn into final garments in India. Our Indian manufacturer is certified by amfori BSCI, an industry-driven movement that aims to monitor and assess workplace standards across the global supply chain.

Unfortunately, as a small business, we cannot offer free return postage.